Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a casino not on GamStop that we cover? This page explains how to reach the team behind publicinterestpsychology.co.uk and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable route to our editorial team. Send your message to [email protected] and a member of the team will read it personally. We don't rely on automated replies to close out enquiries — every message gets a genuine response from someone who has actually read it.

If you can, tell us upfront what your message relates to. A quick note such as "correction to a bonus figure" or "question about withdrawal times" helps us route it to the right person and get back to you sooner, rather than later.

What We Can Help With

We cover a broad range of topics connected to gambling sites not on GamStop, and readers get in touch for all sorts of reasons. Common enquiries include:

• Questions about a specific casino — for example, how a welcome offer works, what the wagering requirements mean, or what payment methods a site accepts for GBP accounts.
• Corrections — bonus terms, licensing details and payment options at casinos not on GamStop change regularly. If something looks out of date, tell us and we'll look into it.
• Content suggestions — if there's a topic around non GamStop casinos, wagering rules, or payment methods you'd like us to explain in more depth, we're open to hearing it.
• Site or technical issues — broken links, display problems, or anything else that gets in the way of using the site properly.
• Safer gambling concerns — if you or someone close to you is finding gambling difficult to control, let us know in your message and we'll point you towards independent support organisations rather than trying to advise on this ourselves.

What We Can't Do

It's worth being clear about what this contact page isn't for. We're an independent research and review site — we don't operate any casino, process deposits or withdrawals, or have access to individual player accounts. If you have a dispute with a casino featured in our list of the best non GamStop casinos, you'll need to raise it directly with that operator's own customer support or complaints procedure, since we have no ability to intervene in account-specific matters. We're also not a substitute for regulatory bodies such as the UK Gambling Commission, or for support services such as GamCare and GAMSTOP, though we're always happy to point readers towards them.

How Quickly We Respond

We aim to reply within two working days of receiving your message. During busier periods — for instance, after we've published a major update to our reviews — it can occasionally take a little longer. If your enquiry is time-sensitive, mention that clearly and we'll do our best to prioritise it.

Why Reader Feedback Matters Here

Non GamStop casinos operate under overseas gambling licences rather than the UK Gambling Commission, which means the terms, ownership and protections attached to any given site can shift with little notice. Bonus terms get revised, withdrawal limits change, and support contact details are updated more often than you might expect. We rely partly on reader reports to catch these changes quickly, alongside our own periodic checks, so if you've noticed a discrepancy between what we've published and what a casino actually offers, that message is genuinely useful to us — not just a formality.

The same goes for broader feedback. If an explanation of wagering requirements, KYC checks or withdrawal processing times didn't make sense, or left a gap, we'd rather hear about it and fix it than leave confusing content live.

Before You Get in Touch About a Specific Offer

If your question relates to a welcome bonus, free spins, or a cashback deal at one of the operators we've reviewed, it helps to have the offer details to hand — the deposit amount, the promotional code if one was used, and roughly when you signed up. Bonus terms such as maximum bonus bets, expiry dates and cashout limits are usually set by the casino itself and can vary between promotions, so having specifics makes it much easier for us to give you an accurate answer rather than a general one.

A Note on Responsible Contact

We take safer gambling seriously in everything we publish, including how we handle enquiries. If your message touches on struggling to control spending, chasing losses, or feeling unable to stop, please say so plainly. We won't lecture you, but we will make sure you're pointed towards organisations equipped to help, such as GamCare or the GAMSTOP self-exclusion scheme, rather than leaving you without a clear next step.

Thank you for taking the time to read this far. Whether it's a correction, a question, or simply feedback on something we've written, we're glad to hear from you.